computers Archives - Fran Moreland Johns

October 17, 2022October 17, 2022

Deliver Us from Updates . . .

How to ruin someone’s day? Update her computer while she sleeps.

Microsoft, in its infinite wisdom, enjoys doing this. Don’t Turn Off Your Computer, it advises when you’re trying to turn it on. We are updating . . .

This is a signal just to go back to bed and pull the covers over your head.

I mean, really. Has any Update ever been invented that didn’t drive its victims up the wall? Has any Update actually updated itself into something better than whatever it updated, which was something the user knew and understood? OK, I was unfortunately born (long ago) without a left brain and understand zilch about technology. But still. Those of us who have journeyed from manual typewriters to PCs would like a little stability.

AND NOW. I am adding the journey from PC to Mac, which is dangerous to the health of anyone over 60, and I am wayyy over 60. (Why, you ask? Well, ask my children, and all those geeky friends who assured me how much I will love this Mac. Or ask Microsoft why they forced the issue by closing those lovely stores I used to go to for help. One can get help from the Genius Bar geniuses — I believe; that’s still an open question.)

Technology, the wise people insist on saying, is making our lives better. The wise people probably spend their spare time thinking of things to update on the computers of the unsuspecting – and frequently unwise.

Here’s the thing about manual typewriters: No one could Update them while you slept.

America Collection/crime/General interest/Law

February 1, 2022February 1, 2022

Restorative Justice and Me

by Fran Johns

If you punched me in the nose and went to jail, can we still be friends? Or again be friends, to put it more accurately? Maybe if you reimburse me for all those bills. And say you’re really really sorry. A lot of forgiveness on all sides will probably also help.

Restorative justice may be an idea whose time has come. Not that it’s anything new – restorative justice – or related practices like distributive or retributive justice – have been around for a very long time, if you go back to practices among indigenous people around the globe. But a couple of recent New Yorker articles caught my attention.

The first was about a young man named Eddy Zheng, whose name rang a bell. Turns out, Eddy founded and now leads a non-profit designed to help Asian American & Pacific Islanders (AAPIs) who have been harmed by our often harmful immigration and criminal justice systems. The non-profit is the New Breath Foundation. The bell in my head was ringing because a very special friend of mine (known informally as West Coast Daughter) is closely associated with NBF.

Eddy Zheng is a “formerly incarcerated ‘juvenile lifer’” who turned his life around while in prison and continues to do great good in the world. In his own life, though, restorative justice has not yet worked. He has reached out to those he harmed; thus far nothing has changed between the wronged and the wrongdoers.

But in another case I learned of through a later New Yorker story, the happier ending to a terrible tragedy is playing out. Katie Kitchen, a Texas woman of wealth and privilege, set about facilitating the release of the man who had been convicted and sent to prison for the murder of Kitchen’s father in 1991. At a ceremony for parolees after his release, he said, “Twenty-five years ago, I killed a man. I’m here because the daughter of this man forgave me.” It would be a stretch to say the two are friends, or that Kitchen’s siblings and extended family are pleased with it all. Still, the story is an extraordinary one.

Pivoting to the following story might trivialize restorative justice. Forgive me. It just seemed somehow related.

My computer (which is probably more essential than the nose on my face) recently began to malfunction because it ran out of storage space. I called The Expert. The Expert and I have worked together happily – and profitably for both of us – over many years, frequently using one of those screen-sharing programs. The Expert quickly discovered a 16 GB file and deleted it.

“Umm,” said I, “shouldn’t we open it first and see what it is?”

“No,” said the Expert as he hit the Seriously, Delete! button; “you don’t use this folder.”

Big mistake. In that file, now gone to the great delete cloud in the sky, were a few things I do indeed use – like my entire email program, little things like that. What followed was a week of angst and anguish, hours of experimentation in the search for a solution and, eventually, starting from scratch to download the lost programs from the Carbonite cloud. If anyone asks, it takes nine hours to download a 16 GB file from the sky. The urge to kill the Expert was overwhelming; I thought I might get off altogether by pleading justifiable homicide.

After several sleepless nights and a day or two of rage, I began to rethink my homicidal impulses. They weren’t doing me any good, and I felt sure the Expert was remorseful, even if probably not losing any sleep himself. I called him up.

“It’s okay,” I said, “I don’t believe you were acting with evil intent.” We are friends again. He helped me order a Portable SSD T7 external storage thing – whatever that is; it seems better than replacing my little favorite, familiar laptop. This may or may not fall in the category of oversimplified restorative justice. But I’m sleeping better.

Also. Be very careful what you delete.

General interest/journalism/San Francisco/seniors

June 6, 2016

Windows 10: A Horror Story

by Fran Johns

laptop computer crash

If you work on a PC that’s been around since last summer or longer, you know the relentless, obnoxious, uninvited pop-up boxes urging you to upgrade to Windows 10. Its hype has been such that you’d think Windows 10 includes an app for getting the Israelis talking to the Palestinians.

Downloader beware.

The upgrade message assures you that all of your files will be just where you left them. It’s easy, convenient, and free for a limited time! Plus, if you don’t like it, Windows 10 creates recovery files that allow you to roll back to your previous operating system any time within 30 days. Don’t believe it.

I wonder what in the world is in this good free deal for Microsoft? Could it perhaps translate into big bucks for Microsoft; i.e. Bill Gates and a few key employees and investors?

Windows 10 has its fans. Three of them are smart, computer-literate friends of mine who (along with several others) convinced me it would be wise to upgrade. Because, they argued, Microsoft will be discontinuing support for my old familiar Windows 7, and unless I upgrade I will miss out on ongoing security measures, etc.

Here is my experience. It is admittedly anecdotal, but throughout the past hellish week nearly a dozen friends have shared their own Windows 10 horror stories, including two who said it was downloaded without their request or consent. (Occasional pop-ups say Windows 10 will be installed in X-number of hours, and unless you catch it and specifically decline by checking three different boxes, it’s a done deal.) I admit to voluntarily signing on.

So at 2 AM on a recent Tuesday morning Windows 10 was downloaded onto my beloved four-year-old Lenovo ThinkPad laptop. At approximately 8 AM I entered digital purgatory.

For a few brief moments I enjoyed the crisp new look. Then I realized I could not access the two critical elements of computerdom on which my day depends: email, and Word documents. Not to worry. I’m only a few minutes away from the charming and super-capable Geek Squad folks at a nearby electronics place. I hereby salute & applaud my local Geek Squad. It took several exhausting hours – mainly because I tried to work with someone in Bangladesh who couldn’t restore my email – but the Geeks found my Word documents and a way I could send & receive email, even if files, address book etc were lost in cyberspace.

Two hours later it was all gone. Windows 10 was back in control, and denying access to anything. The next two days were essentially devoted to repeated trips to the Microsoft Store, where assorted other charming and super-capable geek types attempted to get Windows 10 the heck off of my weary laptop and roll things back to Windows 7. They could not. The only thing that eventually saved my life and laptop was a long ago purchase (and thank heavens for the auto-renew!) of Carbonite, which kept a copy of everything on my computer somewhere in its mysterious cloud. It took two straight days, but eventually I was back to where I was before the nightmare started.

Here is what Microsoft doesn’t tell you:

Your computer may NOT be compatible with Windows 10.

If you attempt to upgrade using the link furnished with the ubiquitous pop-up, the installation may not be “clean.” (This is what happened with my laptop; Windows 10 was sort-of installed, but not properly.) And you cannot simply re-install – or simply anything for that matter. So if you want to join the ranks of the Windows 10 fans, find a safe way to do so. Probably going to a Microsoft Store makes the best sense. The people at my local Microsoft Store were courteous and competent. They also kept bringing me bottles of cold water; I think they feared having a little old lady suffering a heart attack on their hands.

Your files may indeed be exactly where you left them (as you are repeatedly told,) but you may not be able to access them.

If you have a good anti-virus protection, you can get along just fine without whatever new security features my friends feared I would need.

And as for those “recovery files that allow you to roll back to your previous system within 30 days,” don’t count on it. I invested $149 in a package deal at the Microsoft Store so this could be done, but after two agonizing days of repeated trips we all conceded that the only hope was in the Carbonite cloud. If you really want to preserve the option of rolling back to your previous system, put every single piece of it into a cloud or onto a few flash drives.

Or buy a new PC and start from scratch. This I am doing with the nifty little Asus tablet the Microsoft Store folks set me up with so I could work during Hell Week. Of course by the end of the week I was loving it, so am spending the $300 to keep it for traveling. But I don’t expect to be able to do anything but the most rudimentary tasks on it for a very, very long time.

In the meantime I will be studying my brand new, 325-page Windows 10 for Seniors For Dummies. And I’m adding my Asus to my Carbonite account.

California/Health/Literature/Media/Medicine/seniors/USA

June 7, 2010

Is technology addiction messing with your brain?

by Fran Johns

my brains - let me show you them — Image by Liz Henry via Flickr

This is your life? Beginning at breakfast — or perhaps earlier, in the bathroom — one sizable screen with multiple streams of news, stock reports and data updates across the bottom; tweets in a box on the left; the iPhone nearby holding stacked up e-mails, IMs and calls that went into the mailbox? If so, you are not alone. As a matter of fact, it seems almost no one is alone, or disconnected from technological communications, any more. In the words of New York Times writer Matt Richtel, “This is your brain on computers.”

Scientists say juggling e-mail, phone calls and other incoming information can change how people think and behave. They say our ability to focus is being undermined by bursts of information.

These play to a primitive impulse to respond to immediate opportunities and threats. The stimulation provokes excitement — a dopamine squirt — that researchers say can be addictive. In its absence, people feel bored.

The resulting distractions can have deadly consequences, as when cellphone-wielding drivers and train engineers cause wrecks. And for millions of people … these urges can inflict nicks and cuts on creativity and deep thought, interrupting work and family life.

While many people say multitasking makes them more productive, research shows otherwise. Heavy multitaskers actually have more trouble focusing and shutting out irrelevant information, scientists say, and they experience more stress.

Richtel follows a family of four through their technology-addicted lives: they go on an oceanside vacation, but soon are all on their electronic devices; one day at the beach is mercifully unplugged. But on routine days, few moments are unplugged.

“And scientists are discovering,” Richtel reports, that even after the multitasking ends, fractured thinking and lack of focus persist. In other words, this is also your brain off computers.”

“The technology is rewiring our brains,” said Nora Volkow, director of the National Institute of Drug Abuse and one of the world’s leading brain scientists. She and other researchers compare the lure of digital stimulation less to that of drugs and alcohol than to food and sex, which are essential but counterproductive in excess.

Technology use can benefit the brain in some ways, researchers say. Imaging studies show the brains of Internet users become more efficient at finding information. And players of some video games develop better visual acuity.

More broadly, cellphones and computers have transformed life. They let people escape their cubicles and work anywhere. They shrink distances and handle countless mundane tasks, freeing up time for more exciting pursuits.

For better or worse, the consumption of media, as varied as e-mail and TV, has exploded. In 2008, people consumed three times as much information each day as they did in 1960. And they are constantly shifting their attention. Computer users at work change windows or check e-mail or other programs nearly 37 times an hour, new research shows.

The nonstop interactivity is one of the most significant shifts ever in the human environment, said Adam Gazzaley, a neuroscientist at the University of California, San Francisco.

“We are exposing our brains to an environment and asking them to do things we weren’t necessarily evolved to do,” he said. “We know already there are consequences.”

We just don’t fully understand what those consequences might be. This space worries. Couldn’t we get our adrenaline the old-fashioned way?

Your Brain on Computers – Attached to Technology and Paying a Price – NYTimes.com.